Award WinnerCNBC Changemaker Nominee
A Single Pane of Glass for
IT Lifecycle Management
TIDAL™ unifies procurement, deployment, support, security, and end-of-life management into one powerful platform.
0%+
Cost Savings
0%
NPS Score
0K+
Devices
No Setup Fees
24/7 Support
Single Price Per Device
SOC 2 Type II
Certified
ISO 27001
Compliant
GDPR
Compliant
HIPAA
Compliant
Platform Capabilities
TIDAL provides a centralized operational view of all lifecycle activity. It reduces fragmentation, improves accuracy, and enables organizations to manage IT environments with greater predictability and control.
While TIDAL delivers the visibility, GMI operational teams perform the hands-on work that supports the lifecycle including staging, deployment, replacement, and device retirement.
SIMPLE
Rapid onboarding with immediate lifecycle visibility.
SECURE
Built with strong cloud security principles and role-based access controls.
INTELLIGENT
Provides actionable insights across device health, lifecycle status, support history, and usage trends.
AGNOSTIC & FLEXIBLE
Designed to operate across diverse fleets and IT ecosystems, supporting integration with commonly used identity, ITSM, MDM, and workflow systems.
End-to-End Lifecycle Management
TIDAL centralizes the full IT lifecycle by handling the staging and kitting of new devices, maintaining hot spares for rapid replacement, tracking end-of-life and refresh cycles, keeping devices updated with patches and security updates, maintaining accurate inventory and ownership records, managing warranty repairs and RMAs, ensuring secure end-of-life disposal, and supporting the procurement of new devices as needed.
PROCUREMENT
DEPLOYMENT
SUPPORT
EOL
SECURITY
PROCUREMENT
DEPLOYMENT
SUPPORT
SECURITY
EOL
Continuous lifecycle
This unified lifecycle view allows organizations to streamline operations and improve continuity.
The TIDAL Solution
TIDAL delivers centralized, secure, and scalable IT lifecycle services through a single pane of glass bringing together visibility, governance, and operational coordination across enterprise environments.
Powered by GMI, TIDAL supports organizations with consistent, lifecycle-driven services that reduce complexity, improve accountability, and enable confident scaling.
TIDAL supports six core solution areas that together create a connected, lifecycle-driven IT environment:
Service Desk
Centralized support for end users and technology operations.
Security (SOC)
Lifecycle visibility that strengthens security posture and supports governance.
Networking (NOC)
Operational insight into connected devices and distributed environments.
Managed Compliance
Lifecycle-aligned visibility that supports policy enforcement and compliance readiness.
Asset Management
End-to-end lifecycle tracking from procurement through secure retirement.
Procurement
Structured device intake with standardized, trackable lifecycle entry.
Client Success Stories
Trusted by Enterprise Leaders
See how organizations are transforming their IT lifecycle management with TIDAL
“TIDAL transformed how we manage our IT lifecycle. We went from chaos to complete visibility in just 90 days. The single pane of glass approach eliminated our fragmented vendor relationships.”
I
Director of IT Operations
Large State Agency
“The 25% cost savings were realized in the first year alone. But what really impressed us was the 96% employee satisfaction score after deployment.”
C
Chief Information Officer
Fortune 500 Company
“Managing 15,000+ devices across multiple states seemed impossible until we partnered with GMI. TIDAL's platform gives us complete lifecycle visibility we never had before.”
V
VP of Technology
National Healthcare Provider
“The onboarding experience for our employees improved dramatically. New hires now receive fully configured devices on day one, not day five.”
H
Director of Human Resources
Technology Enterprise
96%
Customer Satisfaction
15K+
Devices Managed
25%+
Cost Savings
90
Day Deployment
Integrated Services
Beyond software, we offer boots-on-the-ground support.
Global
Data Center, USA
Logistics & Warehousing
We operate secure warehousing facilities in north america hubs key hubs, allowing for rapid deployment of pre-configured hardware. Our logistics network ensures that your remote workforce receives their equipment on time, every time.
- In N. America, EMEA, and APAC
- Custom kitting and packaging
- Reverse logistics management
Security
Processing Facility
Certified Data Destruction
Protecting your intellectual property is paramount. Our onsite and offsite data destruction services comply with NIST 800-88 standards, ensuring that retired assets never become a security liability.
- Onsite disk shredding
- Serialized Certificates of Destruction
- R2v3 Certified Recycling partners
Ready to centralize your IT operations?
Join over 500+ enterprises using TIDAL to gain control, reduce costs, and ensure compliance across their entire device lifecycle.